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The Service

The Risk

J B Boda has a dedicated "Employee Benefits" vertical that works closely with several Corporations to create the right mix of choice, advice and service for both Employers and Employees. Our services include:

A. Online Technology Portal -
This value-add extended to our corporates facilitates them to outsource the entire spectrum of administration and servicing an Employee Benefit policy to us saving a lot of valuable time. This includes :
  1. Online enrollment of employees and their dependents
  2. Online payment facility for add on covers
  3. Online Claims Tracking
  4. Endorsement and CD account management
  5. Claims MIS and other key reports
  6. Download facility of e-cards, claims form & other relevant document
  7. Administering Employee Wellness Programs
  8. Resolving Queries and escalation
  9. Live chat facility for employees
B. Employee Wellness Programme-
With the due permission of our clients our in-house Employee Wellness Team and panel experts design a comprehensive 'employee wellness programme' with benefits that include:
  1. Identification of work related stress
  2. HRA & Individual Counselling
  3. Medical check-ups & health camps at premises
  4. Claims Linked wellness program design
  5. Executive health checkup facility for middle/senior management
  6. Lifestyle modification programs
  7. Better Morale & Improved wellness culture
  8. Lower Healthcare Costs
  9. Membership facility to wellness center's like gym, yoga, aerobic classes

Besides the above value ads for our Employee Benefit clients we also bring in the following measures to ensure a positive experience for our clients on our service capability on Employee Benefit portfolios.

  • Single point contact for all administrative , functional & operational needs
  • Tripod Service Level Agreement defining responsibility and deadlines
  • Dedicated Helpdesk
  • Periodic Review Meetings
  • Collection of documents and guidance for non-cashless claims
  • In house claims team for smooth flow of claim settlement through the year
  • 24 hours helpline for hassle free cashless hospitalization