The Risk
J B Boda has a dedicated "Employee Benefits" vertical that works closely with several Corporations to create the right mix of choice, advice and service for both Employers and Employees. Our services include:
A. Online Technology Portal -
This value-add extended to our corporates facilitates them to outsource the entire spectrum of administration and servicing an Employee Benefit policy to us saving a lot of valuable time. This includes :
- Online enrollment of employees and their dependents
- Online payment facility for add on covers
- Online Claims Tracking
- Endorsement and CD account management
- Claims MIS and other key reports
- Download facility of e-cards, claims form & other relevant document
- Administering Employee Wellness Programs
- Resolving Queries and escalation
- Live chat facility for employees
B. Employee Wellness Programme-
With the due permission of our clients our in-house Employee Wellness Team and panel experts design a comprehensive 'employee wellness programme' with benefits that include:
- Identification of work related stress
- HRA & Individual Counselling
- Medical check-ups & health camps at premises
- Claims Linked wellness program design
- Executive health checkup facility for middle/senior management
- Lifestyle modification programs
- Better Morale & Improved wellness culture
- Lower Healthcare Costs
- Membership facility to wellness center's like gym, yoga, aerobic classes
Besides the above value ads for our Employee Benefit clients we also bring in the following measures to ensure a positive experience for our clients on our service capability on Employee Benefit portfolios.
- Single point contact for all administrative , functional & operational needs
- Tripod Service Level Agreement defining responsibility and deadlines
- Dedicated Helpdesk
- Periodic Review Meetings
- Collection of documents and guidance for non-cashless claims
- In house claims team for smooth flow of claim settlement through the year
- 24 hours helpline for hassle free cashless hospitalization